We use UPS Mail Innovations and UPS Worldwide for our shipments. UPS Mail Innovations may transition to USPS for final delivery. Once your order is shipped, you will receive an email with tracking information.

Domestic Shipping:

• Basic Economy Shipping: Estimated delivery time is 7-14 business days (excluding weekends and holidays).
• Expedited Shipping: Estimated delivery within 2-4 business days.
• Express Shipping: Delivery within 2 business days.

Note: Delivery times do not include order processing. We aim to process orders within 1-3 business days, though this may vary due to order volume or during sales/holidays.

You can find us via our contact form.
Our agents are always happy to help and we will try our best to reply to you within 24 hours. Over bank holidays and busy periods, this may be longer.

Yes, you will receive a tracking link in your shipment email. By clicking on the link, you'll be transferred to your relevant carrier tracking website. If you have not received any tracking email/link, please get in touch here.

Alternatively, you can also track your order by following the link below, you'll just need your order number and email address.

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We hear you, nobody wants white marks on their clothes - and it's easier to avoid them than you think.

Let us share a few tips on how to apply your Tinycool correctly to ensure no leftover residue on your pits and any staining on your wonderful clothes:

Start with Clean, Dry Skin 

For best results, apply your deodorant of Tinycool to clean, dry armpits. This allows the deodorant to absorb better and work effectively throughout the day.

Don't apply too much

A couple of swipes are all you need! Our formula is concentrated, so there’s no need to over-apply. Start with 2–3 gentle swipes.

Rub it in 

Make sure there's no excess product sitting on your skin. If there is, use your hands to rub it in.

Stay Consistent 

You may experience a transition period when switching to natural deodorant, and it can take a few days to a couple of weeks for your body to fully adjust. Keep using your Tinycool daily and enjoy long-lasting freshness without harsh chemicals.

First of all - don't worry - this is totally normal! 

If you’ve been doing your research on natural deodorants, you may have come across people mentioning a ‘transition period’. This is a period of excess sweating that can occur when your body adjusts from years of antiperspirant use to a natural deodorant.

Some customers may find that they sweat, and perhaps smell, a little more than they are used to for up to 2 weeks until things settle down as your body gets used to functioning again without aluminum salts blocking your underarm sweat glands. Essentially, your body goes into overdrive by sweating more. Don't worry though, as this won’t last for long and will slow down quickly. Many people who have fully transitioned to natural deodorant find they even sweat less than they did when they used antiperspirant! Our biggest advice is to stick with it, as there is a light at the end of the tunnel!

We've got some tips to make this phase a little less... well... sweaty:

Give those pits a quick rinse 

It’s not sweat-production itself that causes body odor, but rather when sweat is left on the skin, encouraging the growth of odor-causing bacteria. If you can splash your pits quickly in the sink (or have a quick shower if you prefer), you can wash away the sweat and stop the development of any unwanted odors.

Use a gentle exfoliant when you shower 

Emphasis on the gentle here, as your underarm skin is quite delicate! A nice sugar scrub (which you can make at home) would do the trick nicely. This will help give your underarms a good clean at the end of the day - or the beginning, if you're a morning shower-er - and leave your pits feeling fresh!

Apply Tinycool throughout the day as needed 

In the early days, you can also just top up your deodorant if you sense things getting a bit funky.

Yes! All our deodorants are made from ingredients that are vegan-friendly.