Privacy Policy

What data we collect

Personal data is data that can be used to identify you as a person. We collect data in the following ways:

  • If you place an order on our Website(s), we collect your name, e-mail, billing, and shipment address in order to complete and deliver your order. In addition, we also offer you the possibility to store (encrypted and inaccessible) credit card details.

  • To make your shopping experience as pleasant as possible, we collect personal data about your orders and the use of our services. With this data, we can personalize the Website(s) and recommend products you might be interested in. We may also use this data to find patterns that can be used to further optimize our marketing.

  • If you have placed items in your shopping cart while using an online account but have not checked out, we may send you an abandoned cart email informing you that the items are still for sale. For this purpose, we collect data about which items are placed in your cart.

  • The data and feedback we collect about the use of our Website(s) help us to develop and improve the Website(s) and related services.

  • If you decide to write a review, you can do this under your own name or anonymously. We reserve the right to not publish or to remove reviews.

  • If you contact our customer service, we will collect your name and email address (and any additional data you may provide us with) to respond to your questions or comments or to provide better service.

  • We will inform you of new products, specials, and other promotional activities by sending you our newsletter. If you no longer want to receive this newsletter, you can unsubscribe by using the relevant opt-out button.

What we need your data for

We only collect and further process your personal data for the purposes mentioned in the previous paragraph.

We will ask for your consent before using your personal data for purposes other than those listed above, unless the further use of your data is compatible with the purpose for which the personal data were initially collected. We will inform you of, and, if necessary, ask your consent for, any changes in the use of your personal data.

We may use your data for decisions based on automated decision-making, including profiling. For instance, we may use previous purchase data and/or browsing data to suggest matching products to those previous purchases. By having your consent, we are able to do that both in advertising and on our Website(s).

Your data is safe at Tinycool (online security)

We appreciate the trust you place in us. Tinycool is committed to protecting your personal data. We have implemented reasonable security measures and other tools to protect all your personal data we may collect through our Website(s). We use a variety of measures to ensure that your personal data is protected from unauthorized access, improper use or disclosure, unauthorized modification or alteration, unlawful destruction, or accidental loss.

Minors providing personal data

Persons below the age of 18 may only provide personal data to Tinycool if they have written consent from one of their parents or legal guardians who has read this privacy statement.

Contact us

Tinycool is responsible for the processing of your personal data and acts as the controller. If you have any questions, feedback, or want to know more about how your personal data is processed, or if you want to access, correct, or remove your personal data, please contact us at support@tinycool.com